Somerset Saddlery values and respects the privacy of every customer and every visitor to our website. We are committed to providing its customers with the highest practical level of security and privacy. To meet that commitment we have established and implemented the policies described below:
What Information Do We Collect And How Do We Use It?
If you register for an online account we may ask you to provide personal information and to establish a username and password to help keep your personal information secure. We may use your registration information to help facilitate your online shopping and placement of orders, by pre-filling certain parts of your shopping information. We may also use that information to notify you about special Somerset Saddlery offerings unless you indicate during registration or afterwards that you do not wish to receive those notifications.
When you place an order on our website we collect your name, address, phone number, e-mail address, credit card information, and billing/shipping information. We collect the information necessary to complete the transaction, fulfill the order, keep you informed of the status of the order, or to contact you if difficulties arise during the fulfillment. We may also use the information to notify you of related special offerings promotional.
You can opt-out of promotional materials or notification of specials by checking the Opt Out box when you register on somersetsaddlery.com or afterwards by checking the Opt Out box on your My Account page. You can also review and modify the personal information you have provided at any time by selecting the My Account page and modifying or deleting your information on that page.
We do use “cookies” because once you have registered or ordered from our website they allow you to be recognized by our website and it allows us to enhance your shopping experience.
Certain non-personal information about visitors is recorded by the standard operation of our Internet servers. Information tracked includes the type of browser being used by the visitor (i.e. Netscape, Internet Explorer, Mozilla), the type of operating system (i.e. Macintosh Windows) in use by the visitor, and the domain name of the visitors Internet Service Provider (i.e. AOL, Earthlink). This information helps us to optimize our website for a particular visitor’s computer. Somerset Saddlery also collects aggregate and statistical (non-personal) data related to the date and time our site is visited, the pages visited, and the website that referred you to our site. We use this data to better understand the level of interest in various product lines, to analyze shopping patterns, and to refine our general marketing strategies.
Somerset Saddlery will not sell, rent or loan customer information
Somerset Saddlery will not sell, rent or loan customer information to any third party. We will allow third parties to have access to that information only when required to fulfill your orders (e.g. to a supplier who is shipping direct to the customer, or to a shipper such as USPS, UPS, FedEx), or when necessary for the hosting or maintenance of our website and in this case the individuals involved are expressly prohibited from sharing or reselling this data to other parties.
How Do We Protect Your Information
At Somerset Saddlery, we are committed to keeping your data secure and protected from unintended use. You can make purchases with confidence that all personal information that you provide is communicated using an encrypted protocol Secure Sockets Layer (SSL) that enables your web browser and our web server to communicate securely. Somerset Saddlery has chosen to use the Extended Validation SSL standard which sets the bar for SSL Certificate authentication even higher than before in order to inspire more confidence and trust in Internet users. The new browser interface not only displays a lock icon: it turns the address bar green and it displays a field with the identity of the web site and the certifying authority for the certificate. The standard mandates an extensive process for confirming the identity and business legitimacy of a certified web site. Our website is hosted in a data center that is locked down with key code and hand scanner security access restrictions. Our databases have controlled access and are accessible by only a limited number of personal who have special access rights. Those individuals are required to maintain confidentiality of the data.
To Address Privacy Concerns
If you have any questions, concerns or comments concerning privacy issues with Somerset Saddlery, please contact us at:
Somerset Saddlery
8210 D Oak Springs Road
Marshall, VA 20115
Or E-mail us at:
admin@somersetsaddlery.com
Or call us at:
256) 810-9800
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